Chantel Durand Verified

Real Estate Sales Representative at The West Team

  • Service Areas: Greater Ottawa Area, with extensive experience in Ottawa West communities such as Kanata, Stittsville, Westboro, and Barrhaven.
  • Specialties: First-Time Home Buyers, Move-Up, Downsizers, and Luxury Clients

About Chantel Durand

Ottawa REALTOR®

Compassionate REALTOR® Helping Ottawa Buyers & Sellers Move with Confidence

Chantel Durand brings a calm, supportive, and client-first approach to real estate, helping buyers, sellers, renters, relocations, upsizers, and downsizers make smart, confident moves in Ottawa and surrounding communities.

Who She Helps

First-time buyers, renters, relocations, upsizers, downsizers, and clients navigating important life transitions in the Ottawa real estate market.

Her Approach

Responsive, caring, low-pressure, and focused on helping clients feel informed, comfortable, and confident throughout the buying or selling process.

What Sets Her Apart

A strong background in client care, seven years of dental industry experience, and the support of a top-performing Ottawa real estate team.

From Patient Care to Property Expertise

Chantel’s journey from Peterborough to Ottawa sparked a career shift from dental care to real estate. She combines her customer service roots with a passion for helping people navigate some of life’s biggest transitions.

Compassionate Service, Personalized Support

With seven years in the dental industry, Chantel brings a calm, attentive presence to every transaction. Her clients value her low-pressure, high-care approach that puts their comfort and confidence first.

Life Moments Made Seamless

For Chantel, real estate is more than just buying or selling. It is about guiding clients through meaningful milestones with empathy, clarity, and dedication that lasts long after the keys are handed over.

Practical Real Estate Tips

Helpful Guidance with a Client-First Approach

Chantel shares practical tips and helpful resources to support buyers and sellers as they make confident decisions.

Book a Home Evaluation

Find Out What Your Ottawa Home Could Be Worth

Thinking about selling or curious about your home’s current market value? Request a home evaluation with Chantel and get professional guidance on your next step.

Recent Sold Properties

Recently Sold with Chantel

Explore some of Chantel’s recent sold properties and see how preparation, communication, and dedicated client support help deliver results.

Client Reviews

Worked with Chantel? Share Your Experience

Your feedback helps other Ottawa buyers and sellers feel confident choosing the right REALTOR®. If Chantel helped you with your real estate journey, please consider leaving her a Google review.

All reviews
Google
Google
Facebook
Facebook
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.0707 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent707 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.0503 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent503 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 55.0204 reviews
5.0Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
Excellent204 reviews
Posted on Google Google
Jeff Carr profile picture
Jeff Carr
63 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Chantel Durand and the West team. It was my first experience selling my house and they made the entire process as stress-free as possible. Chantel was there throughout identifying and implementing the upgrades needed, through marketing, negotiating the sale, and all the way to closing. We were right to listen as we had a huge volume of showings and received a great price very quickly, performing better than comparable properties. Thank you Chantel and team!
Posted on Google Google
Mark Jawahir profile picture
Mark Jawahir
243 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chantel from the West Team made our move from the U.S. to Ottawa incredibly smooth. Even after our first day of showings didn’t work out, she went above and beyond with virtual tours until we found the perfect home. She handled everything from securing the house to closing day, and the process couldn’t have gone better. Highly recommend Chantel and her team!
Posted on Google Google
Jennifer Dobrenski profile picture
Jennifer Dobrenski
369 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Just bought a lovely home in Kanata thanks to the amazing Chantel Durand. Her professionalism, insight and excellent communication skills allowed this process to be a smooth one. Chantel’s warmth and how she went the extra mile to support me was beyond words! I would highly recommend Chantel and The West Team!
Posted on Google Google
Crystal Lupien profile picture
Crystal Lupien
446 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My wife and I were very lucky to get to work with Chantel on the purchase of our first home. We didn't know much about the process but she took the time to make us feel very comfortable during every single step. She always responded very promptly to any questions we had. Anytime there were any issues she was there in our corner helping us out. It was such a comfort knowing we were safe with her. We would absolutely recommend her to anyone for their future house purchase or sale. Thanks Chantel!
Posted on Google Google
adam s profile picture
adam s
461 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
I had the absolute pleasure of working with Chantel to sell my home, and I can't recommend her enough. From the very first moment until the final day, she was incredibly professional, detail-oriented, and fully committed. Chantel went above and beyond in every way—she explained even the smallest details clearly, made sure everything was handled smoothly, and was always available to answer questions promptly. What truly stood out was her dedication not just to me as the seller, but also to the buyers—ensuring they were informed and comfortable every step of the way. That kind of care and balance is rare to find. To top it all off, we were surprised with a thoughtful gift on our last day—just another example of how she goes the extra mile. Thank you, Chantel! This is exactly how real estate agents should be. You're simply the best.
Posted on Google Google
Ryan Smith profile picture
Ryan Smith
483 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an excellent experience working with Chantel at the West Team. She was professional, friendly and made the search for our new home quick and easy. Highly recommend!
Posted on Google Google
Sara Nasser profile picture
Sara Nasser
491 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience working with Chantel at the West Team! From start to finish, everything was handled professionally and with care. The communication was always clear and timely, and we felt supported every step of the way. Selling a home is stressful, but she made it as smooth as possible.
Posted on Google Google
Jennifer Anderson profile picture
Jennifer Anderson
508 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We bought the property of our dreams before selling ours, which might not be the sanest way to do things, but the West Team made it work seamlessly. They helped with both our purchase and the sale of our house as of today! A special shoutout to their stager, Emma, and Chantel Durand, who sold our home. Thanks so much!!
Posted on Google Google
Laurel Lavoie profile picture
Laurel Lavoie
697 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chantel was so helpful, friendly, and understanding and absolutely went above and beyond to make sure that we found a great place and succeeded in getting it. It was such pleasure to have her support throughout the whole process and we are very grateful that she saw our application chose to be on our team!
Posted on Google Google
Anthony Trahan profile picture
Anthony Trahan
711 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chantel was very helpfull through the whole process.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Language: English